Mystogian - Support
Last updated: October 6, 2026
Need help with Mystogian? You're in the right place.
Contact us
The fastest way to reach us is by email:
Mystogian is built and run by one person, so please allow a little time for a reply - we aim to respond within a few days. Including your device type and a screenshot helps us help you faster.
Common questions
- How do I sign in?
- You can sign in with an email one-time code, Continue with Google, or Sign in with Apple on supported devices. For the email code, enter your email, then type in the code we send you. There is no password to remember.
- Do I need my exact birth time?
- No. If you know it, your chart will be more precise. If you don't, Mystogian calculates a chart without a birth time instead of guessing.
- How is my journal used?
- Features that personalize your guidance send the relevant text to our AI provider to generate a response. You can turn journal analysis off in Settings, and you can mark any entry as private to exclude it. See our Privacy Policy for details.
- How do I delete something I wrote?
- You can edit or delete any journal entry in the app. Deleting an entry also removes the memories the app derived from it.
- How do I delete my account?
- Go to Settings and choose “Delete my account.” For your security you'll be asked to confirm your login first. Deletion is immediate and permanent. Your account and its data are deleted from our systems right away. Some saved readings and an unsaved chat can stay on your phone until you delete the app or clear its data. They are not shown to anyone else. Our service providers may keep backup copies for a while under their own rules. The app doesn't currently offer a data export, so save anything you want to keep before you delete. See deleting your account for more.
- Which regions and ages is Mystogian for?
- Mystogian is available worldwide, in English only, for users 13 and older.
- Is Mystogian professional advice?
- No. It's for personal reflection and entertainment. It isn't a substitute for medical, psychological, legal, or financial advice. If you need professional help or are in crisis, please reach out to a qualified professional or local emergency services.
Found a bug?
Email mystogianastro@gmail.com with what happened, what you expected, and a screenshot if you have one. Bug reports genuinely help - thank you.